Overview
What is Google Workspace?
Google Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat…
Google workspace have it all for you!!
Great Product but Terrible support and customer service
Perfect solution (mail, meetings, calendar, drive and many more features) for companies from 1 to over 100+ employees
Lack of flexibility and sales support
The ultimate and all in one workspace tool set
Google Workspace provides reliable email deliverability and spam protection! Collaboration is a cinch!
Google Workspace - One stop solution for all your office and Business needs
Google Workspace makes my life easier
A no-brainer for mid-sized businesses
Workspace is the NEW Office!
Couldn't Live Without Google Workspace
Google Workspace- A modern flexible workspace
Workspace is a plus for SMB businesses
Google Workspace - A Workspace For the Mind(s)
Awards
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Reviewer Pros & Cons
Pricing
Business Starter
$6
Business Standard
$12
Business Plus
$18
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $6 per month per user
Product Demos
Google Workspace Macro Converter Add-On
See what’s new in Google Workspace
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Google Workspace?
Google Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat for team messaging, Slides for presentation building, and shared Calendars.
Google Workspace Competitors
- Microsoft 365
- Zoom Workplace
- Workplace
Google Workspace Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(994)Attribute Ratings
Reviews
(1-25 of 52)Great Product but Terrible support and customer service
- secure email
- domain alignment
- anti-spam
- cloud storage
- customer support (terrible)
- Partner support (realy really terrible)
- downloading mail from external sources
Perfect solution (mail, meetings, calendar, drive and many more features) for companies from 1 to over 100+ employees
- E-mail client
- Calendar and meetings
- Documents sharing and storage
- Integration with Apple Mail app
- Integration with Apple Calendar app
- File management in the Drive app
Lack of flexibility and sales support
- Industry standard tool for corporate email management.
- Complete lack of sales team support.
- Inability of the support team in solving simple issues.
- Complex data migration system, to force clients to remain current users.
Google Workspace provides reliable email deliverability and spam protection! Collaboration is a cinch!
Since we have moved to Google Workspace, non of those things are even a thought anymore. Email is delivered reliably and we get the same spam protection offered by Gmail. We can also setup user management for our company and our clients and we have access to all of the security features we need to prevent data loss or unauthorized data access.
- Google's service integration is seamless. Sharing files and documents with team members and clients couldn't be simpler. We can limit file sharing and access as needed.
- As expected, Google Workspace integrates perfectly with Android phones allowing for a seamless mobile experience. Integration with iOS is also good.
- Spam protection is second to none. I cannot remember ever finding a spam message in my inbox!
- Google has a good reputation for email deliverability making it less likely your outbound mail ends up in someone's spam folder.
- Google Workspace allows you to host multiple domains and alias domains on your account.
- There is a robust set of tools to allow routing of mail to different mailboxes.
- Collaboration is so easy with Workplace. Real time editing of documents is flawless. When chatting with collaborators, I can see their changes as they make them with no delay.
- Pricing is a little bit higher than other services
- The cost of each email inbox costs the same whether you want just email or all of the features. For example, we wanted a support email address that we could setup our support desk with. The cost of that added account is the same as the account I use with all of the features.
- They removed their free tier for small organizations like mine and restricted the free tier from adding new domain names. This was likely due to abuse, but everyone lost the privilege of the free service.
- Easy to share files.
- Realtime collaborations in documents.
- Can review the history in G sheets
- Data storage in cloud
- Can access data across the globe.
- Google Meet
- Google Drive
- Shared Docs
A no-brainer for mid-sized businesses
- Google Calendar...amazing. I don't need to ask team members when they're busy anymore and play this game of bouncing times back and forth. All I need to do is enter their email address and it shows my calendar and theirs side by side and then select the day and time I find that works best for the both of us.
- I actually prefer Google Meet over Zoom. Zoom bogs down my computer and I find their UI overcomplicated for what it actually does. Google Meet is simple and does practically everything Zoom does without needing to pay any extra money.
- Sheets integrates with our CRM (Copper) so it's perfect for us. Being able to export information out of our CRM into sheets and then create pivot tables from that data makes our lives a million times better.
- There's something about Google Docs that feels a bit...flat. Yes, it's a word processor so there's not much one can do but compared to Apple Pages, the aesthetic of Google's templates is very bland.
- File management is a nightmare in Google Drive. The entire flow feels clunky and it winds up causing an extreme amount of disorganization within our company.
- I do wish there were an option to download the entire Gsuite into one app, rather than having to download each program onto my mobile device. Since the Gsuite is kind of contained within one browser, the expectation is there for the apps to kind of exist all in one place. Instead, I need to switch from one app to another in order to achieve whatever needs to be done in each app.
Workspace is the NEW Office!
- Calendar management
- Document sharing
- Document creation
- Team/cross team collaboration
- Tasks/reminders
- Email management
- Shared tasks between users
- Assigning tasks/reminders to other users
- Features like charts/presentations in the suite
- Customized integration with personal Google account
- Better quality/application for Google Meet
Couldn't Live Without Google Workspace
- File Storage
- Email
- Document processing and sharing
- Collaborative spreadsheets
- Offering a desktop Gmail app would be the absolute biggest advancement to the suite
Google Workspace- A modern flexible workspace
- Email management and organization
- File storage and organization
- User management and resource allocation
- Advanced email message processing rules and features
- Email marketing and targeted communications thru mail-merge features
A solid choice for email, calendar, docs, files, and more.
- Email
- Calendar
- Shared docs and files
- Chat has always been sub-par. We use alternatives.
Google Workspace (formerly G Suite) Review
- Multi user interface.
- Autosave and version history.
- Notifications
- Sheets tools were lacking in comparison to other tools.
- Government restrictive projects and lack of secure cloud locations.
- Browser-based email client.
- Cloud Drive Storage.
- Google Sheets.
- Calendar.
- Management interface is lack luster.
- Distribution groups.
- API access to calendar features.
- Spam filtering in email
- Single sign on
- Calendar events combined with google meet
- Easy to administer users and applications
- Numerous plugins and 3rd party applications
- Easy to use, familiar user experience
- No dedicated client software as an option
- Some products come and go quickly, so don't rely on non core products
- Office applications are good for most, but lack some more advanced options
- Email management: This was the primary reason it was recommended to me. Makes a HUGE difference in how I manage my email. It also allows you to do things the free version won't.
- Google Docs: I use these more now than I used to. It allows easy collaboration with clients.
- Google Drive: I use this for not only docs but for sheets - which I'm using more of these days.
- I think Google could provide more info on how to make the most of the product/app. I'm probably not doing everything I could with it to manage my business.
- I use the very low-end version, so it works fine for what I need. I guess they could try to convince me to upgrade to the higher version, but I don't see them doing that.
- I like the video component more than Zoom, so maybe they could market that a little more aggressively.
I think if you're looking for more than that, you would either need to look at other tools or look at the higher-end version of the G Suite/Workspace.
Google Workspace is a Good Decision, For the Most Part
- Collaboration of documents and meetings.
- Good basic MDM for employee management.
- Great integration with many products and plugins.
- Documents suite is good, but could be improved on.
- MDM is very basic, with no real location tracking of devices, for example.
- Messaging client implementation is confusing and inconsistent.
Google Workspace Hits the Suite Spot
- Realtime collaboration in documents
- Easy ability to share files
- Ability to view and recover past version
- The calendar customization and features are great
- Email formatting is inconsistent
- Email doesn't have advanced features like Outlook and Exchange does such as read receipts
- Now that our company has grown, would like to see better ways to view/manage calendar availability
- Email
- Mobile security
- Group email
- Domain manegement
- Domain level access to company emails
- Domain level access to email forwarding and auto reply
- Domain level management of email archiving during employee separation
Great product
- Excellent emailing application
- Great ability to store, sort, and share documents
- Google Docs also can read and edit Microsoft documents
- Creating email signatures with links and images can be frustrating
I especially like the ability for third party applications to link with Google Workspace. We use Trello to track a lot of our projects, sales, and research & development ideas. The fact that Google Workplace integrates with numerous other applications makes it very useful and versatile.
Google Workspace is great value for the money.
- User controls
- Domain based email addresses
- One login to many websites
- Should be easier to control what users are / are not able to do
- Admin dashboard should be easier to use
Flexible, Affordable, & Easy To Use - Highly Recommend
- Cloud storage & file sharing.
- Simple email platform.
- Ease of use & implementation.
- Authentication across multiple third-party applications.
- Email cleaning & archiving could be improved.
- Google Sheets needs functions improvements.
- Document conversion is a bit off at times.
All in all I've been very happy with Google Workspace and will continue to leverage for our business for the foreseeable future.
- Email is great. It doesn't require any on-site hosting.
- Having one account that is able to use so many different features is very convenient.
- Google Workspace for education is nice for allowing teachers and students to participate in their respective roles.
- The admin functions often times do no allow for mass changes behind the scene.
- When there is downtime, there is no option for offline access and any troubleshooting is out of our hands.
- Getting support can sometimes be difficult. While I can always get someone, it can take a while and/or require a callback.
Google workspace is a must for collaboration & remote working
- Collaborative documents
- File storage & management
- Email
- Easy video conferencing through Google Meet
- Easy to use
- It isn’t accessible by all organizations causing barriers to sharing documents and using the full functionality.
- Google Meet is handy but doesn’t perform at the level of Zoom.
- More robust features needed in Sheets to get full team adoption.
Still the Best
- Google Workspace is incredibly useful for user management. Automatically assigning licenses or restrictions by organization is particularly great.
- Google Workspace is reliable. We haven't had a major outage in all the time we've used it.
- Support is actually pretty good. Calling my ISP or domain registrar is always a pain, as I usually find I know more than them about their own products. Google Support is generally competent with helping people with Google Workspace.
- Google needs to work on a more consistent onboarding process for organizations that haven't used Workspace before. A bad agent can delay the process by weeks.
- Google needs to work on consistent naming and branding for things. Workspace/G Suite/Apps, Hangouts/Chat/Talk/Meet/Voice and various permutations have made the past 5 years of Google products a chore to keep straight.
- While the constant updates and feature updates are nice, they can mean an interface that changes regularly, and occasionally good features that are lost.
G Suite for the win!
- Directory management for users and groups.
- Email and calendaring.
- Document creation and storage.
- Ability to share subfolders of Team Drives.
- Calendar sharing and delegation.
- Resource management.
A Sweet Solution for your business needs
- Email, obviously.
- Online video chat.
- Document creation and sharing, even co-editing.
- Online cloud storage for files, documents, etc.
- Google Identity, which allows you to use your GSuite ID to log into all kinds of things online with good security and minimal password management.
- Online surveys and forms.
- Calendar and meetings.
- Integrations.
- The support is mediocre.
- It can be confusing if you need to change something — upgrade, etc.